Welcome to
encore public

We specialise in helping public service organisations deliver significant and sustainable performance improvements.

We do this through our Quality Driven Efficiency Programme, which empowers providers to dramatically improve their service experience AND operational excellence and efficiency.

The success of the programme is based on introducing best practices from world class customer focused commercial organisations that are relevant in public service environments.

It is this approach that helps our clients design and deliver professional public services.

Are you facing the challenge of improving your users’ experience whilst increasing productivity?

If so, click here for information on our...

Quality-Driven Efficiency Programme